Shipping policy
Thank you for shopping with Sovrena! We aim to ensure a smooth and reliable shipping experience. Please review our shipping policy below:
1. Shipping Methods
We offer various shipping options to meet your needs. Available shipping methods will be displayed at checkout.
2. Processing Time
- Orders are typically processed within 1-3 business days.
- During peak seasons or promotions, processing times may be extended.
3. Shipping Times
- Standard Shipping: Typically arrives within 5-7 business days.
Please note that shipping times may vary based on your location and external factors such as weather or carrier delays.
4. Shipping Costs
- Shipping costs will be calculated at checkout based on the shipping method selected and the total weight of your order.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your package’s journey.
6. Delivery Issues
If you experience any issues with your delivery, please contact our customer service team at thesovrena7@gmail.com . We are here to help!
7. International Shipping
We currently do not offer international shipping.
8. Lost or Damaged Packages
If your package is lost or damaged during transit, please reach out to us within 7 days of the expected delivery date. We will assist you in filing a claim with the shipping carrier.
Thank you for choosing Sovrena! We appreciate your business and are committed to providing a positive shopping experience.